Consumer's Telegram September 2014Insert of n. 62 - Editorial office: Centro Europeo Consumatori (European Consumer Centre, Bolzano - Italy)
Cross-border purchase of a car within the EUThe European Consumer Centre in Bolzano provides information and tips for consumers to feel sure and safe when buying a car in another EU Member State and reminds consumers in which matters they should pay particular attention when signing a contract and how to make sure that the car registration in Italy works smoothly. Furthermore, after a thorough check-uo of the chosen car, the ECC advises consumers to watch out for disadvatageous clauses in the contract before signing it, as it may because it could contain expressions that limit or even exclude the guarantee (e. g. "sold als seen" or "dealer business" etc.). See our website for further information on this issue; for brochures please visit us in our office ECC in Bolzano, via Brennero 3 or contact us by telephone 0471-980939.
Discrimination of consumers to be abolishedRecently the European Commission published a letter that had been sent to six international car rental companies. This letter ordered the car rentals to cease their discriminatory practice, that keeps comsumers from many EU-member states from getting the most favourable price on the internet. Some consumers were not allowed to carry out an online booking because of the automatically relevated IP-address. Now, the so-called Services Directive does not allow discrimination based on the citizenship or residence of the consumer when trying to access services offered by companies. In recent years also the European Consumer Centre (ECC) in Bolzano has been dealing intensively with this issue.
For further infomation visit our website.
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