Co-funded by
the European Union
European Consumer Centre (ECC) Italy Bolzano office

Do you need help?

We can provide free legal and advice in case of cross-border consumer complaints if the following applies:

  • You live in Italy
  • You are a consumer
  • You have an issue with a trader based in another EU member state, Iceland, Norway, or the UK

If in doubt, contact us and we will let you know if we are able to help. If we are not able to advise or assist directly, we can usually point you in the right direction.

Send us an e-mail to!