European Consumer Centre (ECC) Italy - Bolzano office
The activities of the European Consumer Centre (ECC) Italy - Bolzano office are targeted towards residents of the EU, Iceland and Norway with consumer complaints against traders based in an other EU Member State, Iceland or Norway. It is part of the Network of European Consumer Centres (ECC-Net) established by the European Commission in each Member State, Iceland and Norway, in order to assist consumers with cross-border problems.

ECC Bolzano is funded by the European Commission, by the Italian Ministry for Economical Development, by the Autonomous Province of Bozen - South Tyrol and by the Autonomous Region Trentino - Alto Adige/Südtirol. It is hosted by the Verbraucherzentrale Südtirol-Centro Tutela Consumatori ed Utenti dell'Alto Adige (VZS - CTCU).

The services of ECC are free of charge.